CAPI / Personal interviews
We organize and conduct personal surveys nationwide live at the POS, undercover as mystery shoppers or in households
Face To Face
Our interviewer for personal interviews
We conduct the various personal survey types with our experienced team at the POS, undercover as mystery shoppers or in the households of your target groups. Completely individually and adapted to the respective challenges. We can conduct these surveys with over 800 experienced face-to-face interviewers nationwide.
65
Nielsen 1 Hamburg, Bremen, Schleswig-Holstein, Niedersachsen
235
Nielsen 2 Nordrhein-Westfalen
65
Nielsen 3a Hessen, Rheinland-Pfalz, Saarland
65
Nielsen 3b Baden-Württemberg
65
Nielsen 5 Berlin
135
Nielsen 6 Mecklenburg-Vorpommern, Brandenburg, Sachsen-Anhalt
65
Nielsen 7 Thüringen, Sachsen
65
Nielsen 4 Bayern
65
Nielsen 1 Hamburg, Bremen, Schleswig-Holstein, Niedersachsen
135
Nielsen 2 Nordrhein-Westfalen
65
Nielsen 3a Hessen, Rheinland-Pfalz, Saarland
65
Nielsen 3b Baden-Württemberg
65
Nielsen 5 Berlin
135
Nielsen 6 Mecklenburg-Vorpommern, Brandenburg, Sachsen-Anhalt
65
Nielsen 7 Thüringen, Sachsen
65
Nielsen 4 Bayern
65
Nielsen 1 Hamburg, Bremen, Schleswig-Holstein, Niedersachsen
135
Nielsen 2 Nordrhein-Westfalen
65
Nielsen 3a Hessen, Rheinland-Pfalz, Saarland
65
Nielsen 3b Baden-Württemberg
65
Nielsen 5 Berlin
135
Nielsen 6 Mecklenburg-Vorpommern, Brandenburg, Sachsen-Anhalt
65
Nielsen 7 Thüringen, Sachsen
65
Nielsen 4 Bayern
Study designs and concepts
We support you with your CAPI project
POS and POI projects
- Customer surveys
- Passers-by surveys
- Trade fair and event surveys
- Frequency measurements
- Mystery Research
Household surveys
- Quota surveys
- Product tests
- Written surveys
- Wave surveys
- Difficult target groups
Training and monitoring
Professional interviews and the full field control.
Before the start of a project, mandatory briefings take place so that the team is optimally prepared professionally for the project work. Through our internal check-ups, we test our interviewers qualitatively and quantitatively to keep the quality and harmony in our teams at a high level. The following criteria and measures ensure the quality of our interviewers’ personal interviews and are the foundation for a successful project.
- Well-groomed and serious appearance
- Education and training (facilitation, interviewing, group specifics, etc.)
- Audits and reviews by supervisors and project managers
- Flexibility and friendliness
- Debriefings
- Internal team meetings
Through the continuous use of our interviewer performance documentation – a person-specific and cross-study assessment – we ensure that only qualified, reliable personnel are deployed for your project. To ensure consistently high interview quality, we also conduct unannounced on-site checks during assignments. |
Quality & Trust
Ensured by comprehensive monitoring and a strong team
In all our studies, the quality of our interviewers and moderators is checked. This is not due to trust, but to traceability and documentation for our customers. We thereby ensure fast response times to follow-up questions and can also provide feedback at short notice.
Our quality assurance checklists include:
- Interview duration / date / start-end time
- Response check (regarding respondents)
- Filter guide
- Completeness check
- Measurements (e.g.: question blocks in the interview)
- Technical checks (e.g.: software / hardware)
- PAPI Checks
- Individual checks of the interviewers (writing or readability, content check, etc.)
- Double checks for screenings and quotas
- Specific checks regarding project-specific requirements
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CATI / TELEPHONE SURVEYS
We only use our own Interviewer – Resources – no Offshore Telephony
FREQUENCY COUNTING
Frequency counts are an important tool for companies, municipalities, and cities to assess and evaluate existing for future locations.
RECRUITMENT
We are professionals in recruiting too demanding target groups. Gladly we support you in the test subject recruiting your individual target group.
CATI / TELEPHONE SURVEYS
We only use our own Interviewer – Resources – no Offshore Telephony
Frequency counts are an important tool for companies, municipalities, and cities to assess and evaluate existing for future locations.
RECRUITMENT
We are professionals in recruiting too demanding target groups. Gladly we support you in the test subject recruiting your individual target group.
Get to know us and schedule a no-commitment first meeting.
Fill out the form or send us an e-mail to: info@nio-field.com
You can reach us by phone at the following number: (+49) 21174959255
We will get back to you within one business day.