CATI / Telephone Surveys

CATI / Telephone Surveys

COMPUTER ASSISTED TELEPHONIC INTERVIEWING

Our interviewer for your surveys

We have our own call center in Düsseldorf with 45 work places as well as another one in Würzburg with 25 work places. Our “CALLERS” have excellent references and receive additional regular training. That is why we guarantee a comfortable contact with our customers and successfully carry out even difficult or short-term requests in highest quality.

Telephone studio with 45 seats

Worldwide reach, monitoring + 25 seats in Würzburg

B2B

CATI, recruitment for CAPI, PAPI, CAWI (via UMTS stick), in-home, in-office and CLT

B2C

any target groups, all sectors

Other possible applications

Phone-to-Web recruiting, recruiting for one-on-one interviews and group discussions, mystery calls

Training and monitoring

Professional telephone interviews

Before the start of each project, we hold mandatory briefings to ensure that the team is optimally prepared for the project work from a professional point of view. Through our internal check-ups we test our interviewers qualitatively and quantitatively to keep the quality and harmony in our teams at a high level. The following criteria and measures ensure the quality of our interviewers’ telephone interviews and are the foundation for a successful project.

Through the continuous use of our interviewer performance documentation – a person-specific and cross-study assessment – we ensure that only qualified, reliable personnel are assigned to your project.

Maybe also interesting for you?

CAPI / personal surveys

We organize and conduct personal surveys nationwide live at the POS, covertly as mystery shoppers or in households

FREQUENCY COUNTING

Frequency counts are an important tool for companies, municipalities and cities to assess and evaluate existing or future locations.

RECRUITMENT

We are professionals in recruiting even demanding target groups. We would be happy to support you in recruiting test subjects for your individual target group

CAPI / personal surveys

We organize and conduct personal surveys nationwide live at the POS, covertly as mystery shoppers or in households

FREQUENCY COUNTING

Frequency counts are an important tool for companies, municipalities and cities to assess and evaluate existing or future locations.

RECRUITMENT

We are professionals in recruiting even demanding target groups. We would be happy to support you in recruiting test subjects for your individual target group

Get to know us and schedule a no commitment first meeting.

Fill out the form or send us an e-mail to: info@nio-field.com

You can reach us by phone at the following number:
(0) 211 46890773

We will get back to you within one business day.