In-person interviews
CAPI/Personal Interviews
We organise and conduct in-person interviews nationwide, live at the POS,
covertly as mystery shoppers, or in households.
Face to Face
Our interviewers for in-person interviews
We carry out the various types of in-person interviews with our experienced team at the POS, covertly as mystery shoppers, or in the households of your target groups. Fully tailored and adapted to the respective challenges. We can implement these interviews nationwide with over 800 experienced face-to-face interviewers.
65
Nielsen 1 Hamburg, Bremen, Schleswig-Holstein, Lower Saxony
235
Nielsen 2 North Rhine-Westphalia
65
Nielsen 3a Hesse, Rhineland-Palatinate, Saarland
65
Nielsen 3b Baden-Württemberg
65
Nielsen 5 Berlin
135
Nielsen 6 Mecklenburg-Western Pomerania, Brandenburg, Saxony-Anhalt
65
Nielsen 7 Thuringia, Saxony
65
Nielsen 4 Bavaria
65
Nielsen 1 Hamburg, Bremen, Schleswig-Holstein, Lower Saxony
135
Nielsen 2 North Rhine-Westphalia
65
Nielsen 3a Hesse, Rhineland-Palatinate, Saarland
65
Nielsen 3b Baden-Württemberg
65
Nielsen 5 Berlin
135
Nielsen 6 Mecklenburg-Western Pomerania, Brandenburg, Saxony-Anhalt
65
Nielsen 7 Thuringia, Saxony
65
Nielsen 4 Bavaria
65
Nielsen 1 Hamburg, Bremen, Schleswig-Holstein, Lower Saxony
135
Nielsen 2 North Rhine-Westphalia
65
Nielsen 3a Hesse, Rhineland-Palatinate, Saarland
65
Nielsen 3b Baden-Württemberg
65
Nielsen 5 Berlin
135
Nielsen 6 Mecklenburg-Western Pomerania, Brandenburg, Saxony-Anhalt
65
Nielsen 7 Thuringia, Saxony
65
Nielsen 4 Bavaria
Study designs and concepts
We support you with your CAPI project
POS and POI projects
- Customer surveys
- Pedestrian surveys
- Trade fair and event surveys
- Footfall measurements
- Mystery research
Household surveys
- Quota surveys
- Product tests
- Written surveys
- Wave surveys
- Hard-to-reach target groups
Training and monitoring
Professional interviews and full field control
Before each project starts, an obligatory briefing takes place so that the team is optimally prepared for the project work from a professional perspective. Through our internal check-ups, we assess our interviewers both qualitatively and quantitatively to keep the quality and cohesion in our teams at a high level. The following criteria and measures ensure the quality of our interviewers’ in-person interviews and are the foundation for a successful project.
- Well-groomed and professional appearance
- Training and coaching (moderation, interview techniques, group specifics, etc.)
- Audits and checks by supervisors and project managers
- Flexibility and friendliness
- Debriefings
- Internal team meetings
By continuously using our interviewer performance documentation—an individual-specific, cross-study evaluation—we ensure that only qualified, reliable staff are deployed for your project. To ensure consistently high interview quality, we also carry out unannounced on-site checks during assignments.
Quality & trust
Ensured through comprehensive monitoring and a strong team
In all our studies, the quality of our interviewers and moderators is reviewed. This is not about a lack of trust, but about traceability and documentation for our clients.
This enables us to respond quickly to queries and provide feedback at short notice.
Our quality assurance checklists include:
- Interview duration/date/start-end time
- Response checks (regarding respondents)
- Filter routing
- Completeness check
- Measurements (e.g.: question blocks in the interview)
- Technical checks (e.g.: software/hardware)
- PAPI checks
- Individual checks of interviewers (handwriting/legibility, content checks, etc.)
- Double checks for screenings and quotas
- Specific checks regarding project-specific requirements
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Get to know us and arrange a non-binding initial consultation.
Fill out the form or send us an email at: info@nio-field.com
You can reach us by phone at the following number:
(+49) 21174959255
We will contact you within one business day.
