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Nio Field Service\",\"isPartOf\":{\"@id\":\"https:\/\/www.nio-field.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.nio-field.com\/wp-content\/uploads\/2021\/03\/Icons-Before-footer-Homepage-1.svg\",\"datePublished\":\"2016-02-03T16:28:34+00:00\",\"dateModified\":\"2026-08-07T12:02:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/#primaryimage\",\"url\":\"https:\/\/www.nio-field.com\/wp-content\/uploads\/2021\/03\/Icons-Before-footer-Homepage-1.svg\",\"contentUrl\":\"https:\/\/www.nio-field.com\/wp-content\/uploads\/2021\/03\/Icons-Before-footer-Homepage-1.svg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.nio-field.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Quality assurance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.nio-field.com\/en\/#website\",\"url\":\"https:\/\/www.nio-field.com\/en\/\",\"name\":\"Nio Field Service\",\"description\":\"Eine weitere WordPress-Seite\",\"publisher\":{\"@id\":\"https:\/\/www.nio-field.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.nio-field.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.nio-field.com\/en\/#organization\",\"name\":\"Nio Field Service\",\"url\":\"https:\/\/www.nio-field.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.nio-field.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.nio-field.com\/wp-content\/uploads\/2016\/03\/nio_logo_kasten9.png\",\"contentUrl\":\"https:\/\/www.nio-field.com\/wp-content\/uploads\/2016\/03\/nio_logo_kasten9.png\",\"width\":1738,\"height\":1724,\"caption\":\"Nio Field Service\"},\"image\":{\"@id\":\"https:\/\/www.nio-field.com\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n","yoast_head_json":{"title":"Quality assurance - 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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Controlling of the collected data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Irregularities <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If an irregularity is identified with an interviewer, all interviews <\/span>conducted by them<\/span> are checked by phone and, if necessary, not counted<\/span><\/p>
<\/span><\/p>
If an interviewer is then proven to have poor quality or even fraud, they are removed from <\/span>the <\/span>interviewer pool<\/span> and will no longer be deployed<\/span> <\/span><\/p>
<\/span><\/p>
This is also stipulated in the framework agreements concluded with our interviewers, under which \u201cblack sheep\u201d can be reported to the BVM<\/span> <\/span><\/p>
<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Authentication of accuracy <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Each interviewer must confirm the accuracy of the interviews with their signature<\/span><\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Interview checks\/plausibility check <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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During the studies and immediately after they end, we carry out around 20% telephone checks<\/span> <\/span><\/li><\/ul>
<\/span><\/p>
In addition, quality and plausibility checks are carried out for all interviews in the dataset (e.g. correlations between key questions, variances in <\/span>item batteries<\/span>, etc.)<\/span> <\/span><\/li><\/ul>
<\/span><\/p>
For PAPI surveys, each individual questionnaire is checked<\/span> <\/span><\/li><\/ul>
<\/span><\/p>
Interviews that are not internally consistent are deleted or not counted<\/span> <\/span><\/li><\/ul>
<\/span><\/p>
CAPI questionnaires are checked for correct routing immediately after programming and after conducting a relevant number of pilot interviews<\/span> <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Fast exchange of information between interviewers and NIO <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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During the studies and immediately after they end, we carry out around 20% telephone checks<\/span> <\/span><\/li><\/ul>
<\/span><\/p>
In addition, quality and plausibility checks are carried out for all interviews in the dataset (e.g. correlations between key questions, variances in <\/span>item batteries<\/span>, etc.)<\/span> <\/span><\/li><\/ul>
<\/span><\/p>
For PAPI surveys, each individual questionnaire is checked<\/span> <\/span><\/li><\/ul>
<\/span><\/p>
Interviews that are not internally consistent are deleted or not counted<\/span> <\/span><\/li><\/ul>
<\/span><\/p>
CAPI questionnaires are checked for correct routing immediately after programming and after conducting a relevant number of pilot interviews<\/span> <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Irregularities <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If an irregularity is identified with an interviewer, all interviews <\/span>conducted by them<\/span> are checked by phone and, if necessary, not counted<\/span><\/p>
If an interviewer is then proven to have poor quality or even fraud, they are removed from <\/span>the <\/span>interviewer pool<\/span> and will no longer be deployed<\/span> <\/span><\/p>
This is also stipulated in the framework agreements concluded with our interviewers, under which \u201cblack sheep\u201d can be reported to the BVM<\/span> <\/span><\/p>
<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Authentication of accuracy <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Each interviewer must confirm the accuracy of the interviews with their signature<\/span><\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t
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Interview checks\/plausibility check <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
During the studies and immediately after they end, we carry out around 20% telephone checks<\/span> <\/span><\/li>
<\/li><\/ul>
In addition, quality and plausibility checks are carried out for all interviews in the dataset (e.g. correlations between key questions, variances in <\/span>item batteries<\/span>, etc.)<\/span> <\/span><\/p>
For PAPI surveys, each individual questionnaire is checked<\/span> <\/span><\/p>
Interviews that are not internally consistent are deleted or not counted<\/span> <\/span><\/p>
CAPI questionnaires are checked for correct routing immediately after programming and after conducting a relevant number of pilot interviews<\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
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Fast exchange of information between interviewers and NIO <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
During the studies and immediately after they end, we carry out around 20% telephone checks<\/span> <\/span><\/p>
In addition, quality and plausibility checks are carried out for all interviews in the dataset (e.g. correlations between key questions, variances in <\/span>item batteries<\/span>, etc.)<\/span> <\/span><\/p>
For PAPI surveys, each individual questionnaire is checked<\/span> <\/span><\/p>
I<\/span>nterviews that are not internally consistent are deleted or not counted<\/span> <\/span><\/p>
CAPI questionnaires are checked for correct routing immediately after programming and after conducting a relevant number of pilot interviews<\/span> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"
Quality assurance Quality assurance Our quality standards Transparent quality assurance at NIO Field Quality assurance measures Targeted selection of new interviewers Test interviews prior to a [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-9876","page","type-page","status-publish","hentry"],"yoast_head":"\nQuality assurance - Nio Field Service<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality assurance - Nio Field Service\" \/>\n<meta property=\"og:description\" content=\"Quality assurance Quality assurance Our quality standards Transparent quality assurance at NIO Field Quality assurance measures Targeted selection of new interviewers Test interviews prior to a [\u2026]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Nio Field Service\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-07T12:02:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nio-field.com\/wp-content\/uploads\/2021\/03\/Icons-Before-footer-Homepage-1.svg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/\",\"url\":\"https:\/\/www.nio-field.com\/en\/quality-assurance-2\/\",\"name\":\"Quality assurance - 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Quality assurance measures <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Quality assurance measures <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What happens before interviewers are deployed?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What happens before interviewers are deployed?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Start of interviewer work <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Start of interviewer work <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Briefing <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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