About us

Research is our passion

Best way to conduct your conceptions
NIO Field Service is a field service institute in the marked research sector located in Düsseldorf.

As a indipendent field service insitute we support you with our know-how (during) planning, organization and implementation (during) the field work.

We aim the whole process at your requirements and ideas, because customer satisfaction is the most important goal for us. We conduct successful national and International studies for our clients.

Our employees have many years of experience in the marked research sector. We reach excellent quality through intensive communication with our customers and employees, through permanent monitoring of all studies, reliable and transparent methods and a high degree of individuality.

With our experience and expertise we respond fast and flexible to your needs. We always want to find the right solution for your purposes.

We have set ourselves the goal to conduct studies at fair prices, fast and to above average quality. We succeed by a lean administration without major cost drivers, longstanding know-how and an efficient team composition.

In order to keep the quality at a high level, we intensively take care of our interviewers. Permanent trainings and feedback sessions, an honest and open approach takes part in our company philosophy. All this benefits or clients, for which we are available twenty-four-seven.

Our philosophy

  • Create sustainable value for our customers
  • Entitled to excellent quality by focusing on training and quality control
  • Highest level of customer orientation and customer satisfaction
  • Maintain an open contact
  • Fast response to customer requests and questions
  • Accessibility "around the clock"
  • Efficient fault management through feedback sessions, refresher courses, flexibility and speed at possible necessary recovery
  • Fair prices
  • Satisfied and motivated interviewers through timely and fair payment & low turnover